Contact information
We're Here to Help!
If you have any questions regarding our products, orders, shipping, returns, or warranty claims, please don't hesitate to contact our customer service team.
Customer Service
Business Name: Plug Mobile
Email: support@plugmobilenyc.com
Phone: (516) 601-5544
Business Hours
Monday–Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed
Response Time
Our team generally responds to inquiries within 24–48 business hours.
Warranty and Returns
For warranty or return requests, please include the following information:
- Order number.
- Product name.
- Description of the issue.
- Photos of the product, if applicable.
Providing this information will help us process your request as quickly as possible.
Thank you for choosing Plug Mobile!