Shipping policy

Last Updated: June 2026

Thank you for shopping with Plug Mobile. We are committed to providing our customers with a reliable and efficient shipping experience.

Order Processing

Orders are generally processed within 1–2 business days after payment confirmation.

Orders placed on weekends or holidays may require additional processing time.

Shipping Destinations

We currently ship throughout the United States.

At this time, we do not offer international shipping.

Delivery Times

The estimated delivery time is 3–7 business days after the order has been processed.

Delivery times are estimates and may be affected by carrier delays, weather conditions, or other factors beyond Plug Mobile's control.

Shipping Costs

Shipping costs are automatically calculated during checkout based on the delivery address and the details of the order.

Currently, Plug Mobile does not offer free shipping.

Order Tracking

Once an order has shipped, the customer will receive tracking information by email, when available.

Customers are responsible for providing accurate and complete shipping information at the time of purchase.

Incorrect Shipping Information

Plug Mobile is not responsible for delays, losses, or delivery issues caused by incorrect or incomplete shipping information provided by the customer.

Please carefully review your shipping details before completing your purchase.

Lost or Delayed Packages

If a shipment experiences significant delays or appears to be lost, please contact our customer service team so we can assist you in addressing the issue with the shipping carrier.

Damaged Packages

If your order arrives damaged, please contact us within the first 48 hours after delivery and provide photographs of the package and the product.

We will review the case and work toward an appropriate resolution.

Contact Us

If you have any questions regarding shipping, tracking, or delivery, please contact the Plug Mobile customer service team.

Thank you for choosing Plug Mobile.