Terms of service

Last Updated: June 2026

Welcome to Plug Mobile. By accessing or using our website, you agree to be bound by these Terms of Service. Please read these terms carefully before using our services.

Use of the Website

By using this website, you represent that you are at least 18 years old or have the authorization of a parent or legal guardian.

You agree not to use this website for any unlawful purpose or in any way that could damage the website or interfere with other users' experience.

Products and Services

We strive to provide accurate product descriptions, pricing, and availability information. However, errors may occasionally occur.

Plug Mobile reserves the right to:

  • Correct errors or inaccuracies.
  • Modify product information without prior notice.
  • Limit or cancel orders at our discretion, subject to applicable law.

Pricing

All prices displayed on our website are subject to change without prior notice.

Applicable taxes, shipping fees, and other additional costs will be calculated during checkout.

Prices listed online may differ from prices offered at our physical store locations.

Orders

We reserve the right to refuse, cancel, or limit any order for reasons including, but not limited to:

  • Suspected fraud.
  • Pricing errors.
  • Product availability issues.
  • Violations of these Terms of Service.

Payments

Payments are processed through secure third-party payment providers.

By providing payment information, you represent that you are authorized to use the selected payment method.

We also accept wire transfers when available.

Shipping

Shipping times are estimates and may vary depending on the destination, carrier delays, weather conditions, or other circumstances beyond our control.

For more information, please refer to our Shipping Policy.

Returns and Refunds

Returns, refunds, and warranty claims are subject to our Refund and Warranty Policy.

We recommend reviewing that policy for detailed information.

Warranties

Warranty coverage varies depending on the condition of the product:

  • New Devices: 1-Year Limited Warranty.
  • Open-Box Devices: 6-Month Limited Warranty.
  • Refurbished Devices: 3-Month Limited Warranty.

The warranty covers technical defects or hardware malfunctions only. It does not cover impacts, accidental damage, liquid damage, misuse, unauthorized repairs, or normal wear and tear.

Intellectual Property

All content available on this website, including logos, images, text, graphics, and designs, is the property of Plug Mobile or its respective licensors and may not be copied, reproduced, or distributed without prior authorization.

Limitation of Liability

To the maximum extent permitted by applicable law, Plug Mobile shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Privacy

Your use of this website is also subject to our Privacy Policy.

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect upon publication on our website, subject to applicable law.

Contact Us

If you have any questions regarding these Terms of Service, please contact the Plug Mobile customer service team.

Thank you for choosing Plug Mobile.